Why Is My IVG Vape Not Working?

If your IVG vape has suddenly stopped functioning, don't worry—many common issues can be resolved with simple troubleshooting steps. Below, we'll explore potential reasons for the malfunction and provide solutions to help you get back to vaping.

1. Check for Protective Seals and Stickers

Issue:
New IVG devices often come with protective seals or stickers on the mouthpiece and airflow slots. If these aren't removed, the device may not function properly.

Solution:

• Ensure that all protective coverings are removed from the device before use.

2. Ensure Proper Pod Installation

Issue:
For devices like the IVG 2400, improper pod installation can prevent the device from working.​

Solution:

• Make sure the pods are inserted correctly, with the mouthpiece facing the right direction.

• Align the pod number with the corresponding number on the device.​

• After finishing a pod, rotate the dial to the next pod to continue vaping.

3. Charge the Battery

Issue:
A depleted battery is a common reason for a vape not working.​

Solution:

• Connect your IVG vape to a compatible charger.​

• Allow it to charge fully before attempting to use it again.​

4. Clear the Airflow Path

Issue:
Blocked airflow can hinder vapor production.

Solution:

• Ensure that the airflow holes are not obstructed.​

• Gently blow into the mouthpiece or tap the device to clear any debris.​

5. Test the Draw Activation

Issue:
The device may not activate due to sensor issues.​

Solution:

• Take a slow, steady inhale to engage the draw-activated mechanism.​

• If the device still doesn't activate, consider contacting the retailer or manufacturer for further assistance.​

Final Thoughts

If you've tried these troubleshooting steps and your IVG vape is still not functioning, it may be due to a manufacturing defect or an internal issue. In such cases, reaching out to the retailer or manufacturer for support or considering a replacement might be the best course of action.​